Lead and motivate your Phorum team, ensuring clear objectives, development support, and performance excellence
Develop and execute the Phorum business plan, ensuring tangible member outcomes and measurable ROI
Build and maintain strategic relationships with L1 and L2 clients to support insights, retention, and industry impact
Oversee the delivery of high-quality virtual and in-person meetings, workshops, and events
Identify opportunities for thought leadership, industry influence, and cross-Phorum collaboration
Manage Phorum budgets, ensuring costs, resources, and events are aligned with financial and growth targets
Monitor KPIs, including NPS, eNPS, member retention, profitability, and thought leadership outputs

Proven experience in a senior commercial or strategic leadership role within life sciences or a related sector
Track record of driving strategy, adding client value, and delivering revenue growth
Strong client management skills, able to build and sustain senior relationships
Data-driven, numerate, and proficient in MS Office (intermediate–advanced)
Excellent written and spoken English, with the ability to adapt communication to different audiences

Phorum Director – Supply Resilience

Key skills