Employee Experience Specialist, HR Specialist

Role Overview

• Distribute uniforms and name tags to all Mt. Bachelor employees and select volunteer staff to ensure a professional image.
• Track the issue and return of all uniform items using the Mt. Bachelor Uniform agreement and appropriate software program.
• Oversees the laundry of Mt. Bachelor uniforms to ensure timely and appropriate recording of cleaning of all uniform items, including the inventory and ordering of laundry supplies.
• Educate employees on policies for damaged and lost items.
• Prepare uniforms for donation or other non-frontline uses by organizing and making efficient use of different storage spaces.
• Run and analyze periodic reports to track uniform inventory, utilization, and organization, and identify opportunities for improved efficiency.
• Print and administer employee passes and maintain updated employee dependent information.
• Assist employees and managers in troubleshooting areas of the company's HRIS (Workday).
• Perform data entry and reporting in relevant POS & HR systems.
• Support the coordination of the seasonal and year-round performance review process, including data collection and tracking.
• Administer a wide variety of employee perks (Ski & Bike Exchange, Product Testing Coupons, Bachelor Bucks, etc.).
• Maintain and update the Stash website and social media accounts to ensure timely and engaging employee communications.
• Assist in the coordination and execution of employee recognition programs and initiatives.
• Maintain the confidentiality of sensitive information such as wage data and other personal material.
• Assist in planning and carrying out employee parties/staff functions, some of which require occasional evening hours to be worked.
• Serve as the HR liaison to the Mt. Bachelor safety committee.

Requirements

• Minimum Education Required: High school diploma or equivalent.
• Minimum Time in Related Position(s): 6 months of experience in office administration.
• Experience in an employee/guest service-oriented environment and either an administrative or Human Resources function.
• (Preferred) 1-2 years of office/clerical and/or retail experience or an immediately transferable skill set.
• Current and valid Driver’s License required.
• Proficiency in Microsoft Office is required.
• Experience using HRIS platforms such as Workday preferred.
• MS Excel & ability to use POS systems are preferred.
• Strong sense of confidentiality, exceptional communication, and organizational skills.
• Resourceful problem-solving skills with the ability to navigate employee inquiries, resolve issues, and escalate appropriately when needed.

Benefits

• Free employee season pass and free or discounted dependent(s) season pass
• Free and discounted friends & family day passes
• Free transportation to & from Bend, Sunriver, and La Pine
• Discounts across the resort (food & beverage, retail, rentals, lessons & more)
• Employee housing program
• 401k with up to 5% company match & immediate vesting
• Discounted onsite daycare
• Local & national discounts (YETI, Burton, Dell, Subaru, Nokian, Sunriver Golf, Mammut, & more)
• Free reciprocal access for employees to other POWDR resorts & 50% day passes at IKON pass resorts