Support Palo Alto firewalls in a multi-context environment, including cloud deployments in AWS/Azure
Provide routing and switching support and configuration in a Cisco Nexus and ASR environment utilizing BGP
Maintains and updates network infrastructure including but not limited to Cisco Nexus switches, Cisco’s ISE, Cisco Viptella SD-WAN, F5 load balancers, Cisco Wireless Access points and wireless LAN controllers, CloudFlare, ThousandEyes
Monitor and analyze network performance and provide reports on a regular basis
Prepares and follows detailed documentation, standards and guidelines for data network systems
Takes corrective action to improve data network performance; travels to off-site locations to perform related work as required
Provide assistance and knowledge transfer to various IT departments on data networking
Responds to escalated situations and lead effective troubleshooting during a production outages
Participate in on-call rotation for Level 1/2 support for escalations of production issues
Must be able to work nights and/or weekends for implementations as needed.

Bachelor’s Degree preferred
12+ years of data network support experience required
Expert level knowledge of Palo Alto multi-context firewall environments
Expert level knowledge with Cisco Nexus switch design and implementation, including vPC
Strong knowledge of Cisco NX-OS and IOS command line configuration
Strong knowledge configuring and supporting LTM and GTM F5 load-balancers
Strong knowledge in Cloud network technologies – Azure and AWS
Experience with Virtualization technologies – VMWare and NSX-T
Data Center design experience regarding DR and failover testing
Experience with CloudFlare, or other DDoS/CDN system is a plus
Working knowledge of the interoperability of voice systems
Flexibility in schedule and willingness to provide after-hours support when necessary
Ability to write detailed documentation around processes, procedures and day to day activities
Ability to independently work on projects to completion
Must be able to minimize downtime by rapidly diagnosing and resolving problems
Excellent customer service and communication skills
Maintain a high level of teamwork and communication across various IT groups
Provide assistance and knowledge transfer to various IT departments regarding data networks
Willingness to travel 5% as needed

Master Network Engineer

Key skills