Monitor and analyze logs and alerts from a variety of different technologies across multiple platforms in order to identify and mitigate security incidents and maintain the integrity of corporate information
Leverage network security tools and capabilities to analyze potential cyber threats from a variety of intakes taking appropriate response actions to include threat containment and/or escalation
Document troubleshooting results and remediation actions, provide regular status updates to impacted customers
Identify and escalate critical impact to on-call teams
Create and maintain operational runbooks in support new and changing infrastructure
Perform daily IOC tasks, including managing a case workload, responding to escalated issues and operational checklists
Ensure proper transition during shift changes
Responsible for ensuring efficient resolution of incidents through people, process and technology
Flexibility to work in 24*7 environment

Typically requires a Bachelor’s degree in Information Technology and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience
Must have strong organizational and multitasking skills to prioritize workload in a fast paced environment
Must work effectively within a team environment
Prior operations background (e.g., working in NOC, as a sysadmin, etc.)
Experience in automation tools and procedures
Basic knowledge of Windows and/or Linux server administration concepts such as troubleshooting Windows, IIS, Linux, Connectivity, DNS and Active Directory
Basic knowledge of networking concepts
Basic level exposure to virtualized environments
Basic knowledge of application support within multitier environments (web, application, database)
Basic knowledge of incident, change, and problem management principles
Previous experience with Linux Systems Administration
Experience with the following tools is preferred: PagerDuty, LogicMonitor, Splunk, Salesforce

Health & Wellness
Hybrid Work Opportunities
Flexible Time Off
Career Development & Mentoring Programs
Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
Community Volunteering & Company Philanthropy Programs
Employee Peer Recognition Programs – “You Earned it”

IOC Analyst

Key skills