Key skills
GoAIMLNLPCommunicationCustomer SuccessSales
About this role
Role Overview
- Designing systems to improve customer engagement and satisfaction
- Project managing internal processes such as security and compliance
- Defining and managing the delivery of new end-user features
- Working with our Sales and Customer Success team to make sure customers get the most out of SeekOut
- Developing training content
Requirements
- 3+ years of experience managing software projects from idea to completion
- A sense of empathy for Customer and Users
- Strong design thinking
- Exceptional written communication skills
- Experience working at a startup is preferred, but if you can show how you applied a startup mentality in a larger organization that works, too!
- A great attitude and be a friendly, low-ego team player
- Bachelor's degree in a technical field or relevant technical experience
- Bonus points for experience with any of: Search, AI, ML, NLP, UX design, HR Tech, Recruiting, or having been a hiring manager
Benefits
- health/vision/dental
- transportation subsidies
- 401k
- education budgets
- ability to work remote
- onsite parking (if/when we go back to the office)
- snacks/lunches
- and more!