Lead Program Manager

Role Overview

• Lead and manage our client's technology-focused programs.
• Oversee the design, implementation, and evaluation of all projects within the department.
• Work closely with cross-functional teams to ensure programs align with our mission, deliver value to stakeholders, and achieve measurable impact.
• Develop and implement a comprehensive program strategy aligned with the organization’s mission and strategic goals.
• Provide leadership and direction to the program team, ensuring clarity of objectives, timelines, and responsibilities.
• Conduct regular reviews of program progress, using data-driven insights to adjust strategies as needed.
• Build and maintain relationships with key stakeholders, including funders, partners, and community organizations.
• Represent the organization at industry events, partner meetings, and conferences.
• Communicate program successes and challenges to the executive team, board members, and funders as required.
• Oversee all aspects of program execution, including budgeting, resource allocation, and risk management.
• Develop and implement monitoring and evaluation (M&E) frameworks to track program performance and outcomes.
• Manage the program’s financials, including grant reporting, budgeting, and financial forecasting.
• Lead and mentor a team of program staff, providing coaching, feedback, and professional development opportunities.
• Foster a collaborative and inclusive team environment that values diverse perspectives.
• Set performance expectations, conduct regular evaluations, and manage staff productivity.
• Utilize analytical tools to measure program effectiveness and generate insights for continuous improvement.
• Prepare and present program reports, including KPIs and other data-driven insights, to inform decision-making.
• Ensure all reports comply with internal standards and funder requirements.

Requirements

• Minimum of 5 years of experience in program management, preferably in a nonprofit or technology-related field.
• Bachelor’s degree in a relevant field (e.g., Public Administration, Business, Technology, Social Sciences).
• A Master’s degree or certifications in program management, data analytics, or a related field is preferred.
• Demonstrated experience leading teams and managing multi-faceted programs with measurable outcomes.
• Strong analytical and strategic thinking skills; demonstrated ability to interpret data to drive program improvements.
• Proficiency in project management tools and data analysis software (e.g., Excel, Google Analytics, Power BI).
• Proven ability to manage and mentor a diverse team, with experience building a high-performance team culture.
• Strong interpersonal and communication skills; ability to effectively engage with stakeholders at all levels.
• Strategic mindset with the ability to see the “big picture” while managing details effectively.

Benefits

• Employees can work remotely