Key skills
Communication
About this role
Role Overview
- Interact with guests in a warm and professional manner upon arrival.
- Welcome and meet guests, ensuring a positive first impression.
- Engage with guests to understand their needs and promote hotel services or offerings.
- Provide detailed information about hotel facilities, promotions, and local attractions.
- Coordinate with other departments to ensure guest satisfaction and seamless service.
- Maintain accurate records of guest interactions and follow up when needed.
Requirements
- Graduate
- Must be able to read and write in English.
- Must be able to speak fluently in English with guests and colleagues.
- Strong interpersonal and communication skills.
- Professional appearance and customer-focused attitude.
Benefits
- Health insurance
- Flexible work arrangements