Own revenue operations reporting and analysis for London and Rest of World markets outside of the US
Analyse client, pipeline, conversion, and revenue data to identify trends, risks, and growth opportunities
Track and forecast client numbers, revenue performance, and key commercial outcomes
Maintain and optimise reporting accuracy within Zoho CRM
Build and manage dashboards, reports, and forecasting models to support decision-making
Define, monitor, and report on key KPI metrics across sales and commercial teams
Partner closely with managers to review performance, improve visibility, and drive accountability against targets
Ensure data quality, consistency, and discipline across CRM and reporting processes
Support planning cycles with accurate performance data and forward-looking insights
Identify process improvement opportunities to increase efficiency and improve commercial reporting

Proven experience in Revenue Operations, Sales Operations, Commercial Operations, or a similar analytical role
Strong numerical and analytical skills, with confidence interpreting large datasets and building forecasts
Hands-on experience with Zoho CRM is essential
Strong experience in data analysis, tracking performance, and revenue forecasting
Solid understanding of KPI design, performance measurement, and commercial reporting
Ability to work closely with managers and senior stakeholders to support decision-making
Highly organised, detail-oriented, and able to manage multiple priorities independently
Comfortable working in a fast-paced, scale-up or fintech environment
Strong Excel / spreadsheet skills; experience with dashboards and reporting tools is a plus
Self-sufficient and proactive, with no need for team mentoring responsibility
Experience in fintech, payments, SaaS, or other high-growth commercial businesses
Experience supporting international or multi-market commercial teams
Familiarity with forecasting methodologies for client growth and revenue performance

Revenue Operations Manager

Key skills