In partnership with Kaiser Permanente (KP) Medical Foundation, establishes an enterprise-wide care delivery standard for timely, patient-centered healthcare, operational effectiveness and efficiency, cost-control, and competitive differentiation
Coordinates care operations, care model, & workflow design in alignment with the Risant Health Organization (RHO) & Kaiser Permanente (KP) care delivery strategy
Contextualizes workflows & care delivery guidelines in pluralistic healthcare environments, providing data-driven guidance and support to operations leaders of Risant member organizations
Serves as a resource specialist/consultant on care delivery strategies and leverages operational experience when coordinating strategy with Risant Member Organization operations leaders
Ensures the provision of general and targeted onboarding and ongoing education regarding CWD care delivery model to operations leaders
Identifies and communicates continuum design risks and recommends and deploys process improvement/ mitigation plans for standardization/optimization of operational model of care

Bachelor’s Degree in a healthcare related field (direct patient care, allied health, healthcare management)
Five (5) years of clinical and case management operations experience in an acute healthcare setting
Seven (7) years of management of clinical function in an acute health care delivery system
Master's degree in healthcare administration, business management or related field preferred.
Five (5) years of clinical utilization/case management experience in a complex delivery system
Five (5) years of operational leadership experience in the healthcare field in a complex delivery system
Epic Systems Software for Electronic Health Records

Healthcare Operations Specialist

Key skills