Effectively collect past due AR using a variety of collection methods, techniques, and legal claims.
Focus on root causes of non-payment while bringing past due accounts to a current status.
Regularly review AR and set priorities for effective collection.
Negotiate payment arrangements, issue payment commitment letters, and follow up appropriately.
Collaborate with project managers to research reasons for non-payment and take appropriate actions.
Maintain accurate records of customer payment status and escalate high-risk situations to the management team.

5+ years of collections experience with a track record of meeting KPIs
International collections experience
Experience with ERP technology, preferably Microsoft D365
Must be detail-oriented and capable of working independently as well as part of a collections team
Negotiation Skills: Must be well-versed in settling differences and reaching agreements beneficial to all parties involved.
Critical Thinking: Must be able to think clearly and rationally, understanding the logical connection between ideas. This includes analyzing and solving problems by deducing consequences from known information.
Accurate and detailed account reconciliation skills.
Strong verbal and written communication skills are necessary to interact effectively with customers and internal stakeholders.
Must be self-driven with a strong work ethic and able to work independently.
Must take ownership of the assigned portfolio and take the initiative to resolve problems to collect open AR effectively.
Must be able to embrace the training offered and abide by departmental processes and guidelines.
Preferred Qualifications: Experience with collections in the insurance or construction industry.
Intermediate experience in Word, PowerPoint, and Excel (pivots and lookups).
Associate’s degree or higher in related field.

Accounts Receivable Analyst

Key skills