Lead end-to-end implementation programs & projects for Veeva Network and Veeva CRM, ensuring delivery against global standards while accommodating local market requirements.
Establish, mentor, and guide cross-functional project teams, fostering collaboration and capability growth to ensure long-term sustainability of the solutions.
Act as a trusted partner for senior business stakeholders, ensuring transparency, alignment, and effective management of differing priorities across global, regional, and local levels.
Define functional requirements, oversee solution design, and collaborate with Veeva, Salesforce, and integration teams on data models, workflows, and platform alignment.
Shape governance frameworks to maintain data quality, lifecycle management, and compliance with regulations such as GDPR and transparency reporting.
Ensure seamless integration with CRM, ERP, and customer engagement platforms, maximizing value creation across commercial and medical functions.
Lead planning, UAT, go-live readiness, and change management activities, ensuring successful adoption and long-term business impact.
Contribute insights on industry trends and emerging best practices to shape the roadmap and ensure that solutions remain future-ready.

10–15+ years of experience in IT program management or functional leadership roles within the life sciences sector.
Proven track record of implementing Veeva Network and Veeva CRM, with hands-on knowledge of Salesforce CRM.
Deep expertise in customer and commercial data management, master data governance, and data integration strategies.
Demonstrated experience in building and leading high-performing implementation teams across global organizations.
Strong background in both Human Pharma and Animal Health business models, with understanding of commercial processes and engagement approaches.
Excellent communication and stakeholder management skills, with the ability to build consensus and navigate complex business environments diplomatically.
Fluency in English; additional languages are an asset.
Experience working in Agile delivery environments with distributed/global teams.

Workflex: Enjoy 25 days of flexibility to work from your preferred global location.
Flexible Time Off: Take the time you need to recharge and maintain a healthy work-life balance, with flexibility beyond standard holiday allowances.
Annual Training Budget: Access CHF 1,500 to invest in your professional development and skill enhancement.
Continuous Learning: Thrive in an environment that encourages ongoing learning, with opportunities to develop new skills and broaden your expertise.
Global Mobility Support: Gain assistance with international assignments, visa/permit support, and relocation services.
Unity Scheme: Benefit from loyalty rewards starting after 3 years of service.
Referral Program: Earn a referral fee for every successfully hired referee.
Local Benefits: Access a range of country-specific benefits tailored to your location.
People Focus: Unite with the best global talent in life sciences, empowered to grow and collaborate in a vibrant environment.
Truly Global: Join a truly global organization where mutual support, teamwork, and diversity drive our collective success.

Senior Implementation Manager – Solution Architect, Veeva

Key skills