Set clear, ambitious KPIs and deadlines for all projects and operations
Ensure 95%+ of deadlines and KPIs are met
Enforce adherence to planning and deadlines for software delivery project managers
Aim for a monthly target of 75+ deposited plans
Ensure 100% of employees have clear SMART objectives
Provide regular structured feedback and learning opportunities
Implement task-oriented project management for 100% of projects and operations
Lead weekly and daily meetings, cross-departmental meetings
Collaborate with tech leaders to define PM best practices for software development projects
Ensure 100% of employees track their time
Align the team's time spent with strategic initiatives
Participate in strategic planning
Link strategic initiatives to projects and operations
Design and implement strategic and operational dashboards
Assess operations across the entire business unit and recommend improvements when it comes to tools
Empower all team members to reach their full potential

Proven experience with 100% remote work and managing software development projects
7+ years of experience with increasing responsibilities, preferably in a startup environment
Familiarity with unstructured processes and fast-paced decision-making
Tech-savvy with expertise in various SAAS platforms (Zoho, Clickup, Jira, etc.)
Leadership skills with effective communication in English (French is a big asset)
Ability to challenge senior leaders and manage conflictual situations
Mastery of agile and Scrum methodologies
Understanding of Finance and Legal is a nice-to-have
Proven experience as a COO or in a similar leadership role
Great communication skills in English, and optionally in French to communicate with all the stakeholders (developers, managers, architects…)
Great problem-solving skills to quickly find solutions and answer technical/operational questions from the team of developers
Great software development skills with the ability to support the team with complex cases
Strong knowledge of project management methodologies (Scrum / Agile), having the capacity to lead the scrum plannings and meetings if necessary
High-level of curiosity to learn and adjust OKRs accordingly

Chief Operating Officer

Key skills