System Administrator I

Role Overview

• You’ll manage and maintain our IT infrastructure, including workstations, networking equipment (LAN/WAN), and end-user hardware (desktops, laptops).
• You’ll administer and support a variety of cloud-based and on-premise systems, including:
• Cloud-based productivity and collaboration suite for email, collaboration, and user management
• Identity and Access Management (IAM) platform
• Mobile Device Management (MDM) for device management
• Privacy and compliance management platform
• Team communication and collaboration platforms
• Endpoint security and threat detection solution
• Data Loss Prevention (DLP) security solution
• Networking (LAN) hardware and software
• Video conferencing platform & equipment
• You'll create and document projects, tasks, wiki, and Knowledge Base articles
• You’ll support the company's compliance efforts, including providing documentation and evidence for SOC 2 audits and PCI attestations
• You'll configure profiles, scripts, and policies for Linux/macOS/Windows systems, laptops, virtual workstations, applications, VoIP phones, printers, scanners, and conferencing A/V equipment
• You’ll implement API and other integrations to connect decentralized systems (mostly SaaS) for enhanced efficiency and cost reduction, as well as customized scripting
• You’ll support user onboarding and offboarding processes, including account creation, access provisioning, and device configuration
• You'll help maintain our network while configuring TCP/IP, VPN, DNS, DHCP etc. and implement security concepts, firewalls (hardware/software), antivirus and malware prevention/removal
• You'll adhere to, monitor and implement IT policies and procedures while maintaining confidentiality and securing operational data

Requirements

• You've worked at least two years in systems or server administration and have an advanced knowledge in a computer-related field (or equivalent experience in Information Technology)
• Experience working with a technical team in larger projects and the drive to find solutions to achieve business objectives
• You're organized, can communicate well, and love working with a plethora of SaaS and in-house built systems
• You're comfortable with installing, configuring, and fixing supported products as well as network hardware administration (LAN/WAN)
• You've solved problems with and administered GSuite, Azure/Microsoft365, TCP/IP networks, SSO integrations, and IaaS/ SaaS systems
• You've used Help Desk and Project Tracking Systems to assign, delegate, and/or resolve tasks and projects
• You have some experience with a cloud-based virtualization platform
• You are some knowledge of different scripting and automation methods such as Python, PowerShell, Bash or third-party automation platforms

Tech Stack

• Azure
• Cloud
• DNS
• Firewalls
• Linux
• MacOS
• Python
• TCP/IP
• VoIP

Benefits

• Competitive Compensation & Stock Option Offering
• Health, Dental, Vision & Disability Coverages
• HSA offering + employer contribution
• 401k with match
• Unlimited PTO (paid time off)+ flexibility to enjoy it
• Paid Parental Leave Program
• Learning & Development Opportunities
• Join a team that truly lives their values (outside of the office. Cliche, we know… but we really mean it)