Key skills
Communication
About this role
Role Overview
- Provide health and wellbeing services via early intervention framework to customers
- Assist injured/ill individuals to access appropriate health care whilst supporting them with both personal and work-related issues
- Ensure excellent service delivery and customer service
- Undertake or organise relevant injury prevention and wellbeing services
- Triaging of new injuries or illnesses
- Undertaking of relevant follow up post triage
- Undertake administration activities relating to claim processes where appropriate
- Conduct occasional case conferences with health providers and the injured/ill individual
Requirements
- Tertiary Qualifications as a RN or other Allied Health (Occupational Therapy, Physiotherapy, or Exercise Physiology)
- Mental Health care/coordination experience highly valuable.
- Mental health assessment skills
- Good clinical assessment skills for mental health and physical injuries.
- Excellent communication skills.
- Ability to develop rapport with clientele over telehealth.
- Ability to coach clientele to reach personal health goals and milestones.
Benefits
- Employee initiatives for health insurance, fitness and travel perks
- Exclusive employment discount program
- Health, Wellness & Financial wellbeing
- Hybrid working arrangements
- Novated leasing and specified salary sacrificing
- Paid parental leave (criteria applies)
- Purchased leave
- Close to public transport
- Our culture is ALIVE
- whether it be our virtual catch ups, company lunches, town hall meetings or after-work drinks
- we're always up to something fun!