Product Specialist, Product Management

Role Overview

• Applies deep product knowledge and strong customer advocacy to execute product initiatives
• Supports product changes through understanding both player behaviour and product performance analytics
• Executes product plans in alignment with the product strategies developed by the Senior Product Specialist(s)
• Evaluates product and project performance through the usage of analytical tools and observations of playing behaviours
• Develops and refines reporting tools while working closely with analytics teams to support product evaluation
• Coordinates with vendors and internal teams to ensure smooth deployment of products and features
• Builds, maintains, and manages relationships with vendors and casino property operators
• Supports the development of product plans to realize opportunities identified using analytical tools and customer insights
• Provides input into business planning and assists in forecasting capital and direct expense budgeting
• Participates in decisions with product pricing, configuration and placement

Requirements

• A degree in a business discipline such as business administration or marketing
• 3-5 years related progressive experience
• An equivalent combination of education and/or experience may be considered
• Experience in principles, concepts, practices, techniques and tools in the areas of product management and/or business analysis
• Solid project management and organizational skills
• Demonstrated ability to analyze business situations and develop solutions
• Ability to work to tight deadlines and with close attention to detail
• Proven ability to deal with sensitive matters with a high degree of diplomacy, tact and confidentiality
• Excellent interpersonal and relationship management skills
• Excellent written and verbal communication skills
• Excellent problem solving and analytical thinking/innovation
• Strong computer skills – MS office suite
• Understanding of B.C. gaming industry an asset

Benefits

• Defined benefit pension plan which provides a recurring income you can depend on for life throughout retirement
• Flexible working model which supports work-life integration
• Professional development including education/certification sponsorship
• In house leadership cohorts
• LinkedIn Learning