Own and develop a portfolio of key and strategic customer accounts
Build strong, long term relationships as the primary commercial contact
Understand customer applications and requirements, advising on the right materials and solutions
Lead commercial discussions covering pricing, contracts, supply and issue resolution
Partner closely with technical, operations and product teams to support customers and new developments
Track account performance against budget and targets
Identify and deliver growth opportunities within existing customers
Identify, qualify and pursue new business opportunities across target US markets
Execute a structured, disciplined approach to new customer acquisition
Monitor market trends, competitor activity and emerging applications
Generate and convert leads into sustainable, long term revenue
Support customers through new product development and approval processes
Deliver sales targets in line with agreed budgets
Build and manage sales plans with short, medium and long term objectives
Maintain accurate pipeline management and sales forecasting
Provide regular reporting on sales performance and market activity
Contribute to wider commercial strategy and go to market initiatives
Deliver a responsive, professional customer experience
Act as the voice of the customer internally and escalate issues when required
Work collaboratively across sales, technical, operations and supply chain teams
Contribute to a team focused, values led culture

Business Development Manager, Account Manager

Key skills