Sales & Business Development Manager

Role Overview

• Identify and qualify new business opportunities across North America, Europe, and the Middle East within the Luxury Hospitality and Leisure industries.
• Conduct discovery calls and client workshops to uncover business needs, pain points, and strategic objectives.
• Translate customer priorities into tailored, value-driven solutions that address key business challenges.
• Analyze customer environments, industry trends, and competitive landscapes to define winning opportunity strategies.
• Create and drive demand for qualified sales opportunities through personal prospecting, referrals, and Microsoft partner network contacts.
• Own and manage a disciplined sales pipeline with accurate opportunity stages, deal values, and forecasting.
• Lead the full sales cycle, including product presentations, proposal development, RFP/RFI responses, and pricing discussions, through to contract negotiation and closure.
• Internal help and support will be provided at all stages of the process.
• Collaborate with Pre-Sales and Delivery teams to scope solutions, validate feasibility and pricing, and craft winning proposals.
• Develop compelling business-case focused and outcome-driven proposals aligned to client objectives and ROI expectations.
• Present commercial offers, lead negotiations, and drive deals to successful closure.
• Ensure all proposals and agreements reflect a clear understanding of client needs, solution scope, and delivery commitments.
• Partner with internal stakeholders (Pre-Sales, Delivery, Legal) to align sales strategy and resource requirements.
• Provide leadership with regular updates on pipeline status, deal progression, revenue forecasts, and client-driven market insights.

Requirements

• Proven track record of success in B2B sales within the technology/SaaS sector.
• Demonstrated experience in managing long, complex sales cycles and engaging with enterprise-level accounts.
• Exceptional communication, presentation, and negotiation skills, with the ability to influence senior decision-makers.
• Strong organizational and pipeline management skills, with proficiency in CRM platforms.
• Ability to work independently and cross-functionally, thriving in a fast-paced, growth-oriented environment.
• Established network of industry contacts in hospitality, leisure, or ticketing sectors is highly desirable.