Deliver best-practice HR solutions that support structural, cultural, behavioural, and capability change using a pragmatic, commercial approach
Provide insight and reporting to senior leadership and the Board to support effective decision-making
Build strong, collaborative relationships with internal and external stakeholders and clients
Ensure full compliance with employment legislation, HR best practice, and company policies
Lead on organisational change programmes including restructures, redundancies, and TUPE
Maintain accountability for SIA compliance, BS7858 vetting standards, right-to-work documentation, and employment law risk
Lead on complex, sensitive, or high-risk employee relations cases
Oversee ACAS Early Conciliation and potential Employment Tribunal matters
Guide and support senior managers through performance, misconduct, absence, and capability processes
Lead, motivate, and develop the HR team, ensuring professional development aligned with the CIPD Profession Map
Foster a positive, values-led culture focused on service, people, and engagement
Drive employee engagement initiatives, surveys, and action planning
Maintain accountability for recruitment, onboarding, vetting, and workforce planning
Lead the development and delivery of HR management training programmes
Enhance HR data, reporting, and MI to identify trends and risks (ER, diversity, absence, recruitment metrics)
Lead and contribute to HR projects aligned with business strategy and audit requirements

A seasoned HR professional with significant senior leadership experience
Strong knowledge of UK employment law and regulated environments
Calm, resilient, and decisive, with the ability to manage complexity
Influential communicator with the gravitas to operate at senior level
CIPD qualified (or equivalent)
TUPE experience (desirable)
Passionate about creating an exceptional people experience
Experience working in the professional service sector (security, facilities management, etc.) (desirable)

Head of HR

Key skills