Data Analyst – MDEA

Role Overview

• Support the operations of a residential utility energy efficiency program that provides financial incentives to eligible customers, ensuring a smooth delivery program and a positive customer experience.
• Assist in maintaining program forecasts, dashboards, and performance data to ensure visibility in progress toward goals and to identify areas where adjustments may be needed.
• Track, monitor, and report project status and key performance metrics accurately and in a timely manner to support both internal oversight and client reporting requirements.
• Create and maintain reports and dashboards; identify opportunities for enhancements; track, monitor, and promote tool usage across the team.
• Analyze program data to evaluate market potential and develop recommendations that support strategic decision-making.
• Perform a variety of quality control checks to ensure the accuracy, consistency, and integrity of program data within tracking systems.
• Provide day-to-day support to field staff and a network of participating subcontractors, including coordinating assignments, resolving operational questions, and ensuring adherence to program requirements.
• Maintain proactive and professional communication with subcontractors, customers, and internal program teams; clarify program rules, troubleshoot participation barriers, and escalate issues as needed.
• Gather and prioritize user requirements to support system enhancements, reporting improvements, and operational needs.
• Contribute to process improvement efforts by identifying opportunities to enhance operational efficiency, customer experience, and quality control.
• Manage projects and support client communication, collaborating closely with stakeholders, and influencing decisions to define acceptable solutions.
• Maintain organized program documentation, records, and tracking systems to ensure data integrity and compliance with utility and regulatory requirements.
• Perform other duties as assigned to support the successful execution of program operations and organizational goals.

Requirements

• Bachelor’s degree in an analytical discipline such as engineering, mathematics, statistics, finance, computer programming, or a related field; equivalent experience may be considered (one year of experience may substitute for one year of education).
• Must be a New Jersey resident and reside within the state of New Jersey.
• Minimum of 1-3 years of professional experience working as a data analyst or data scientist.
• Demonstrated proficiency with database analysis tools and Excel, with strong analytical skills to translate data into insights and solutions.
• Experience using data visualization or BI tools (e.g., Power BI, Tableau, Looker, or similar).
• Strong proficiency in Microsoft Office applications, including Word, PowerPoint, Outlook, and Excel.
• Excellent written and verbal communication skills, with the ability to translate complex technical concepts clearly and concisely for diverse audiences.
• Strong analytical, problem-solving, and decision-making abilities, with the ability to think critically and adapt to evolving needs.
• Proven ability to manage multiple priorities, work independently, and thrive in a fast-paced, dynamic environment.
• Positive, team-oriented attitude with the ability to collaborate effectively across teams.
• Exceptional communication skills with the ability to engage effectively with customers, subcontractors, utility partners, and diverse stakeholder groups.
• Commitment to sound business ethics, including discretion and the protection of proprietary and confidential information.
• Valid driver’s license with a clean driving record.
• Ability to travel up to 10%, including occasional overnight travel for client meetings, training, and program events (mileage reimbursement provided).

Tech Stack

• Tableau

Benefits

• Medical, dental and vision health insurance
• 401k
• Paid time off and paid holidays
• Wellness Reimbursement
• Professional Development Reimbursement
• Great company culture with outstanding growth opportunity