Oversee a well-established portfolio of customers within the Food & Beverage sector across the Palmerston North and Manawatū region
Provide technical expertise, uphold compliance standards, and champion productivity improvements across key customer sites
Strengthen relationships with existing clients
Identify and convert new opportunities across IXOM’s cleaning, sanitation, and institutional product lines
Expand IXOM’s footprint and accelerate market share in a dynamic, competitive industry
Drive territory performance to meet financial targets
Deliver on customer contracts and SLAs through training, testing, audits, chemical reviews, and technical support
Build strong cross-functional relationships with customer teams
Grow the territory by converting F&B accounts to IXOM products and securing new business
Keep customers informed with timely updates on pricing, supply chain, compliance, and innovations
Support the delivery of positive customer outcomes through technical troubleshooting in customer plants
Support national F&B initiatives and projects, including travel outside your region
Share market and competitor insights with commercial teams to inform strategy
Collaborate with IXOM teams (Water, Dairy, Trading) to boost brand presence and unlock growth

Tertiary qualifications in Chemistry, Chemical Applications, or Food Science
Industry background in chemicals, food, or beverage sectors
Proficient in Connect, SAP, Microsoft Office, and Power BI
Strong financial acumen and data analysis capability
Expertise in needs-based, solution selling with customer engagement skills
Knowledge of food & beverage processing, cleaning, and sanitation (detergents/chemical handling advantageous)
Practical, hands-on experience applying chemical solutions in industrial or food environments
Highly beneficial, but not critical, will be B2B sales experience into the Food & Beverage sector

Technical Account Manager

Key skills