Manage and execute electrical product certification projects from application through certification recommendation in accordance with ISO/IEC 17065 and ICC-ES procedures
Review product construction, schematics, technical documentation, and test reports for compliance with applicable CSA, UL, IEC, and related standards
Define project scope, applicable standards, testing requirements, and certification pathways
Coordinate testing activities with ISO/IEC 17025-accredited laboratories and monitor project progress
Prepare technical evaluation summaries and support Certification Decision Maker(s) (CDMs) with complete, defensible files
Serve as the primary technical contact for clients, ensuring clear communication and timely resolution of technical issues
Design, implement, and continuously improve certification workflows from application intake through certification issuance and surveillance
Develop and maintain standard operating procedures (SOPs), evaluation templates, checklists, and process documentation in alignment with ISO/IEC 17065 and SCC requirements
Establish and monitor operational KPIs (cycle time, backlog, utilization, quality of reports, on-time delivery, customer satisfaction) and drive continuous improvement
Oversee workload planning, resource allocation, and prioritization of certification activities
Support recruitment, onboarding, mentoring, and performance development of certification engineers as the team expands
Ensure certification activities meet all traceability, impartiality, and documentation requirements under ISO/IEC 17065 and the ICC-ES Quality Management System
Support internal audits, management reviews, and external accreditation assessments
Performs other related duties as assigned
Requirements
Bachelor’s degree in electrical engineering, Electronics Engineering, or related discipline
Professional Engineer (P.Eng./P.E.) preferred
5–10+ years of experience in electrical product certification, compliance engineering, or testing within a TIC environment
Strong knowledge of CSA, UL, IEC standards and conformity assessment principles
Working familiarity with ISO/IEC 17065 accreditation requirements (SCC or equivalent)