About this role
Role Overview
- Provide on-site technical support and troubleshooting for hardware, software, and network issues.
- Perform installations, upgrades, and repairs of IT equipment and systems.
- Maintain and monitor systems to ensure optimum performance and security.
- Collaborate with internal teams to resolve complex issues and enhance system functionality.
- Communicate effectively with clients, providing timely updates and recommendations.
- Assist in configuring and testing new technology systems.
- Provide training and support for end-users on hardware and software solutions.
Requirements
- Full, clean UK driving license (essential).
- Proven experience in a similar technical support role.
- Strong knowledge of IT infrastructure, systems, and equipment.
- Ability to work independently and manage multiple tasks effectively.