Key skills
DockerJavaJavaScriptLinuxOracleSQLUnix.NETCommunication
About this role
Role Overview
- Provide excellent client service management
- Manage production of service documentation
- Develop and deliver Service Improvement Plans
- Support Mission Critical applications
- Use various technologies for service delivery
- Utilize call tracking/management systems
Requirements
- 2-5 years of experience
- Excellent Communication Skills using English
- ITIL V3 Foundation
- Production of service documentation
- Client Service Management Exposure
- Interpersonal Skills
- Experience of development & delivery of Service Improvement Plans
- Experience of working with Mission Critical applications
- Knowledge of the various technologies used to deliver services
- Experience of using call tracking/Management system
- Exposure to following is not mandatory but would be beneficial: Windows/UNIX/Linux environments, Solaris Servers, Java programming, Uniface Ensemble, Microsoft .net, SQL, Oracle, jetnexus, Javascript, HTML, Active MQ, Docker.
Tech Stack
- Docker
- Java
- JavaScript
- Linux
- Oracle
- SQL
- Unix
Benefits
- Excellent Communication Skills required.