Technical support for employees: onboarding new employees, creating accounts, granting rights and licenses, resolving current issues
Administration and troubleshooting of user VPN connections
User access management in the SSO system
Account administration in cloud and on-premises systems: Google Workspace, Microsoft Azure, Microsoft Active Directory
Email system administration: on-premises and third-party
Third-party services license management: usage tracking, application processing, payment control
Infrastructure health monitoring (Zabbix, etc.)
Documentation: working in the bug-tracking system (Jira), creating and updating instructions (Confluence), and accounting for equipment and licenses

Skills and experience with Windows (Windows 10/11, Server 2016, Azure AD) and MacOS
Knowledge of the operating principles of email systems and services
Knowledge and understanding of the 7-layer OSI model, Ethernet, IP, TCP, UDP protocols
Basic understanding of the virtualization technologies
Skills and experience of working with Unix systems (mainly Linux) are desirable
English at the level of correspondence with native speakers

Fully paid annual leave in accordance with Polish labor law
Holiday allowance to support your time off
Paid sick leave (80% of the daily base salary)
Access to a discounted group life insurance program
Private medical insurance (Medicover)
Monthly budget for sports and cultural activities (ZFŚS fund)
Option for partial funding of a Multisport card
Access to an online language learning platform
Professional development opportunities covered by the company (seminars/training/conferences/etc.)

IT Support Specialist

Key skills