Overseeing the performance and success of multiple large-scale projects
Managing project workflows and performance metrics
Partnering with Quality and Training Management teams to establish a rigorous quality control framework
Leading project-level client engagements and nurturing productive client relationships
Identifying opportunities to improve operational efficiencies and implement scalable solutions
Serving as the primary point of contact for client project managers
Providing leadership, direction, and professional development opportunities to team members
Fostering team collaboration, motivation, and skill development

Analytically strong project managers with a STEM Bachelor’s or Master’s degree
3+ years’ experience at leading AI data annotation and evaluation firms (e.g., Scale AI, Mercor, Turing, Appen, Innodata).
3 to 5 years experience in product management, project management, or a role with significant problem solving and client/team leadership responsibilities
Intellectual curiosity and a keen interest in emerging technologies (such as Artificial Intelligence) and their applications
Excellent presentation, written, and verbal communication skills, with the ability to effectively collaborate with clients, team members, and other business stakeholders.
Ability to thrive in a fast-paced, dynamic environment, with a proven track record of adapting to shifting priorities and deadlines.
Proficient in the use of G-Suite (Google Workspace) apps.

Project Manager, AI Operations

Key skills