Key skills
LinuxBashAIGenerative AIGitVersion ControlSales
About this role
Role Overview
- Contribute to customer engagements across pre-sales and post-sales activities, helping ensure technical workstreams run smoothly.
- Support solution design work, helping translate requirements into usable, mission-relevant capabilities and documenting recommended approaches.
- Deliver product demonstrations, tailored to customer needs, including running and supporting hands-on demos in Hadean’s lab environment and at customer/prospect meetings and events.
- Provide deployment support of a highly technical product set, including installation, configuration and troubleshooting in customer environments—both on-site and remotely.
- Execute proof-of-concept activities by setting up environments, running scenarios, collecting results and documenting outcomes.
- Produce and maintain technical documentation, including tender responses, RFIs/RFQs, statements of work, evaluation documentation, and supporting technical enquiries.
- Capture and communicate feedback from customer activity back into the business, supporting the improvement of product direction and field readiness.
- Participate in team planning and delivery activities—helping maintain high standards across demos, deployments, and customer support.
Requirements
- Degree (or equivalent experience) in a technical subject such as Computer Science, Software Engineering, Maths, Physics, or similar
- Familiarity with programming fundamentals (e.g., writing scripts/tools, reading and understanding code, and using version control such as Git), gained through university work, projects, or equivalent experience.
- Strong working knowledge of the Linux command line and Bash scripting
- Confidence working in a fast-paced, collaborative environment
- Problem-solving mindset and willingness to learn quickly when troubleshooting technical issues
- Willingness to travel up to 50% to support customer deployments, demonstrations, and events
- Interest in defence tech, simulation systems, or generative AI (academic or personal projects are great)
Tech Stack
- Linux
Benefits
- Private Health Insurance
- Enhanced pension scheme
- Flexible working
- Enhanced parental leave
- 3 extra days off at Christmas (on top of our standard 25)
- L&D budget
- Quarterly business reviews with team dinners and events (including global virtual social events)
- Regularly scheduled socials
- Share options
- Quarterly awards with cash prizes