Contribute to customer engagements across pre-sales and post-sales activities, helping ensure technical workstreams run smoothly.
Support solution design work, helping translate requirements into usable, mission-relevant capabilities and documenting recommended approaches.
Deliver product demonstrations, tailored to customer needs, including running and supporting hands-on demos in Hadean’s lab environment and at customer/prospect meetings and events.
Provide deployment support of a highly technical product set, including installation, configuration and troubleshooting in customer environments—both on-site and remotely.
Execute proof-of-concept activities by setting up environments, running scenarios, collecting results and documenting outcomes.
Produce and maintain technical documentation, including tender responses, RFIs/RFQs, statements of work, evaluation documentation, and supporting technical enquiries.
Capture and communicate feedback from customer activity back into the business, supporting the improvement of product direction and field readiness.
Participate in team planning and delivery activities—helping maintain high standards across demos, deployments, and customer support.
Requirements
Degree (or equivalent experience) in a technical subject such as Computer Science, Software Engineering, Maths, Physics, or similar
Familiarity with programming fundamentals (e.g., writing scripts/tools, reading and understanding code, and using version control such as Git), gained through university work, projects, or equivalent experience.
Strong working knowledge of the Linux command line and Bash scripting
Confidence working in a fast-paced, collaborative environment
Problem-solving mindset and willingness to learn quickly when troubleshooting technical issues
Willingness to travel up to 50% to support customer deployments, demonstrations, and events
Interest in defence tech, simulation systems, or generative AI (academic or personal projects are great)
Tech Stack
Linux
Benefits
Private Health Insurance
Enhanced pension scheme
Flexible working
Enhanced parental leave
3 extra days off at Christmas (on top of our standard 25)
L&D budget
Quarterly business reviews with team dinners and events (including global virtual social events)