Ticket Management: Act as the first line of response for internal IT, access, and support tickets.
Access Provisioning: Manage user access requests, onboarding, and offboarding across systems.
Troubleshooting: Investigate and resolve basic to intermediate technical issues.
Security Adherence: Maintain strong cybersecurity posture and adherence to security protocols.
Process Documentation: Document common IT issues and resolutions for internal knowledge base.
Collaborate effectively with global colleagues across teams and time zones.

Eager to learn and grow: You are a university student or recent graduate.
Strong technical foundation: Solid background in Operating Systems (specifically Linux).
Loves to code or script: Comfortable with Programming or Scripting (e.g., Python, Bash).
Understands the stakes: Foundational understanding of Cybersecurity principles.
Excellent problem solver: Strong analytical skills and ability to troubleshoot technical issues methodically.
Passionate about TestGorilla's mission to help one billion people find their dream jobs.
Strong written and verbal communication skills in English.
Thrives in a fast-paced, remote-first environment.

Global Team: Join a fully remote, mission-driven team from around the world.
Active Mentorship: Hands-on guidance from our senior DevSecOps engineers.
Remote & flexible work: Enjoy flexible hours and asynchronous work to balance work and life.
Real-world Experience: Gain invaluable, resume-building experience in a modern tech stack.
Stimulating work environment: Tackle new challenges and work with innovative technology.

Junior DevSecOps, IT Specialist

Key skills