Own the end-to-end strategic roadmap development and execution for multiple programs ensuring alignment with business objectives and market opportunities
Lead new product introduction strategies and product enhancement initiatives that drive competitive advantage and customer value
Develop and implement operational performance improvement programs by leveraging data analytics to identify inefficiencies, establish performance baselines, and track improvement metrics
Drive comprehensive field enablement strategies for large-scale product implementations, ensuring seamless adoption across national operations
Analyze operational data and key performance indicators (KPIs) to inform strategic decisions, identify trends, and recommend evidence-based solutions that drive business results
Secure strategic buy-in from executive leadership for product implementation initiatives and organizational transformation programs, supported by data-driven business cases
Spearhead organizational transformation efforts that optimize operational processes and enhance customer experience delivery through continuous performance monitoring
Collaborate cross-functionally with diverse stakeholders across business units to ensure strategic alignment and successful execution
Champion operational excellence initiatives that deliver measurable improvements in efficiency, quality, and customer satisfaction

5+ years of experience in strategic program implementation, preferably in product strategy, market development, operational transformation, or continuous improvement
Advanced degree in Business Administration, Strategy, Operations, or related field
Proven experience developing and executing operational performance improvement programs, including process optimization, efficiency gains, and measurable outcomes
Data-driven decision-making approach to evaluate market trends, performance metrics, and strategic opportunities with ability to build compelling narratives from complex data
Demonstrated ability to drive both strategy development and flawless execution, bridging the gap between vision and results
Innovative thinking and creative problem-solving skills, with a track record of introducing breakthrough approaches to complex challenges
Proven change management expertise with experience leading organizational transformation initiatives and driving adoption of new processes and technologies

Comprehensive total rewards package highlighting competitive salary and bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills

Senior Program Manager – Product Introduction, National Enablement

Key skills