Program Manager III - Small Molecule

Thermo Fisher Scientific is a leader in serving science, committed to enabling customers to make the world healthier, cleaner, and safer. They are seeking a Program Manager III to manage client relationships and ensure the timely delivery of program objectives while overseeing project coordination and compliance with company standards.

Responsibilities:

• Facilitates routine client facing meetings and attends internal meetings
• Coordinates client visits in tandem with Business Development and Lab Operations management
• Supports/Leads program governance model
• Oversees complex stability launch coordination
• Responsible for the FTE project management, including setup, monitoring and completion
• Responsible for client project prioritization
• Establishes project status trackers, distributes to project team, and reviews output to ensure project deliverables are met
• Evaluates and escalates risks across projects, monitoring and soliciting feedback
• Responsible for projections/forecasts for large FTE programs, adhering to client budgets and utilization targets, adjusting forecasts or project priority weekly as necessary; communicate routine FTE utilization and spend
• Manages contract process in tandem with Business Development, owns individual client project contract renewals, ensures appropriate review from relevant stakeholders; drives new opportunities from existing clients
• Provides training and support to Program Manager I and Program Manger II, driving consistency with program management processes
• Responsible for client relationship. Responds to client inquiries, leads client communications
• Responsible for managing client expectations and execution of program deliverables in collaboration with Laboratory Operations management
• Acts as primary liaison between client management team and Laboratory Operations

Requirements:

• Must be legally authorized to work in the United States without sponsorship
• Must be able to pass a comprehensive background check, which includes a drug screening
• Bachelor's degree or equivalent and relevant formal academic / vocational qualification
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 7+ years) or equivalent combination of education, training, & experience
• Strong science and/or business acumen
• Demonstrated experience in FTE project management, including financial responsibilities such as forecasting FTE strongly preferred
• Thorough knowledge of GMP regulations preferred
• Strong verbal, written and presentation skills
• Superior time management, planning, and organizational skills
• Proven analytical skills
• Demonstrated compliance with procedures and policies
• Ability to perform multiple tasks effectively in a stressful environment
• Extensive knowledge and experience in Project Management
• Strong client relationship management skills
• Ability to work effectively with multi-level teams
• Ability to work in a fast-paced undefined environment
• Strong negotiation skills