Deliver and support critical projects that elevate customer journey and system experience across the D2D channel
Represent and champion best-in-class digital experience for D2D sales, supporting multi-brand, multi-segment transactions organization-wide
Represent and advocate for capital programs supporting D2D sales platforms
Partner with stakeholders to deliver new system capabilities and drive evolution of the channel application ecosystem
Oversee platform evolution, release strategy, and delivery of new capabilities across channel-specific applications
Work directly with sales channel leadership to understand team needs and identify how platform enhancements can unlock performance
Develop and present platform roadmaps, evolve delivery models and operational processes, and communicate committed release scope to leadership teams

Strong product management and platform strategy expertise
Demonstrated experience managing release cycles, roadmap planning, and capital-backed initiatives
Ability to translate business and sales channel needs into scalable system capabilities
Strong stakeholder management and cross-functional collaboration skills
Excellent communication and executive presentation capability
Analytical mindset with ability to assess performance impact of system enhancements
University degree in Business, Information Technology, Engineering, or related field
MBA considered an asset
5+ years of progressive experience in product management, digital platforms, or technology-enabled transformation
Experience supporting sales channels or front-line execution environments

Comprehensive total rewards package highlighting competitive salary and bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills

Senior Program Manager – Tools & Technology

Key skills