Airline Customer Support Specialist, French, English

Role Overview

• Join Sutherland Bulgaria and represent a leading airline
• Support one of the world’s top airlines
• Help people and solve problems
• Use your French & English skills daily
• Grow your career in the airline and hospitality industry

Requirements

• Fluent French (B2 or higher) and English (B2 level or higher)
• Excellent communication and problem-solving skills
• Previous experience with airline reservation software is an advantage
• Strong attention to detail and customer care orientation
• Ability to work remotely and independently
• Flexibility to work on day/late/night shifts
• Flexibility to work in a dynamic, multicultural environment

Benefits

• Fully remote position (equipment provided)
• Long-term contract with stability
• 21 paid vacation days
• Health and life insurance
• Food vouchers
• Full-time position with flexible shifts
• Ongoing training and career growth opportunities
• Friendly, supportive team and employee recognition programs