Senior Manager, QA/QC, Delivery

Role Overview

• lead the development and implementation of QA/QC strategies, processes, and controls across the STACK EMEA data center design and construction project portfolio
• act as the Delivery Team’s QA/QC subject matter expert
• drive continuous improvement initiatives from project inception to handover
• develop and implement a comprehensive Quality Assurance strategy across Delivery projects aligned with company goals
• establish and enforce quality standards, methodologies, and best practices throughout the Delivery Team
• drive a culture of quality and continuous improvement, mentoring teams across all project stages
• identify potential quality risks and develop proactive mitigation strategies
• collaborate with design, procurement, and contractors to ensure compliance with industry standards, regulations, and sustainability requirements (e.g., ISO, country codes, LEED)
• review and approve contract and tender-related QA documentation and submittals to ensure alignment with project quality standards
• oversee project-specific quality processes from design and tender through construction and handover, including inspection plans, documentation, and quality control activities at all stages
• lead internal and external audits, ensuring non-compliance issues are resolved promptly
• establish monthly report dashboards for QA/QC management across projects and regions
• monitor QA/QC performance and report on quality metrics, suggesting improvements
• support client-focused quality initiatives and address service-related complaints

Requirements

• at least 5 years’ experience in a best-in-class Data Centre or critical infrastructure environment
• previous experience in quality system implementation, ideally with knowledge of ISO 9001 Quality Management Systems
• degree in engineering or a related field is preferred
• formal qualification in Manufacturing or Industry QA/QC is preferred
• ability to understand design, production, and installation procedures
• highly organized, with excellent communication and interpersonal skills
• travel requirement: up to 30%

Benefits

• hybrid working model with 3 days on-site and 2 days remote work per week
• commitment to fostering a culture of diversity, equity, and inclusion
• process applications in full compliance with GDPR, ensuring a fair and transparent recruitment process