Install Infrasys Cloud and related products on customer site
Analyze customer needs and configure the system by observing the Major Account standards
Configure the system to meet country specific legal fiscal requirements
Ensure multiple user and service model concept meets the customer operational workflow
Provide possible solutions for functional gaps and work closely with the Product Management to achieve project targets
Train the staff in the best and most practical use of the software
Report accurate project status and act proactively to achieve the project goal
Take the customer site live and provide technical support after going live
Be the technical point of contact for the customer during the project life-cycle and answer any operational and application requests in a timely manner
Assist Product Management to test new releases and new functions
Perform Release updates if required
Support the support organization while not with the customer
Provide pre-sales support to the regional sales team

Hospitality Business background or working record in a similar role
You have the same passion for the Hospitality industry as our customers' passion to serve their guests
Strong analytical, organizational, communication and people skills required
Ability to adapt quickly to new technologies, products and procedures
Ability to work and thrive in a multi-tasked and fast-paced environment
Ability to quickly learn the company’s various IT solutions; and able to handle system installation
Experience with hotel property management systems is a plus
Professional “get it done” attitude and work ethic
Fluent in English and Italian, other languages are a plus
Willingness to travel 60% to 90% of the time across Europe & UK.

Exciting job within a creative environment and the opportunity to make a real impact on the business.
Grow your experience with web and cloud technologies in a very innovative technology environment.
Friendly, motivated and talented multicultural team.
Opportunities to grow and develop with Shiji.
Training to meet role requirements.

POS Implementation Consultant, Italian Speaker

Key skills