D365 ERP Developer

Role Overview

• Provide development and support services for the Microsoft Dynamics 365 (D365) environment
• Design and develop extensions, upgrades, defect fixes, data migrations, and integrations in D365 F&O (HQ), Power Platform, D365 Store Commerce (POS), and SQL Server
• Manage environments, users, security setup, configuration, and license optimization for D365 F&O and Commerce, ensuring cost efficiency
• Responsible for build, release, and deployment using Azure DevOps through appropriate release management process
• Provide guidance to functional consultants, BAs, and vendors in creating and implementing functional designs
• Ensures tight linkage between the Service Level Management process and other related processes
• Monitor system performance and identify opportunities to improve system efficiency and stability
• Handle and resolve Level 3 helpdesk tickets, service requests, and escalations for Dynamics 365
• Administer configuration changes and perform testing to ensure system stability in production environments
• Participate in IT and cross-functional meetings to address system issues, enhancements, and training needs
• Deliver designs and enhancements with minimal defects
• Resolve issues within agreed SLAs
• Update stakeholders on status and changes
• Escalate complex or high-severity incidents
• Demonstrate positive safety behaviours by cooperating and adhering to any reasonable safety instruction, policy or procedure
• Complete WHS induction and any prescribed WHS training
• Prevent situations that may cause harm to you or others
• Identify and report hazards
• Maintain and leave a clean and tidy workplace
• Report any team member, customer, contractor or visitor injuries to your manager

Requirements

• Bachelor’s degree in computer science, Software Engineering or a related discipline (or equivalent work experience)
• Microsoft certifications (e.g., Finance and Operations Apps Developer Associate) and ITIL are highly desirable.
• Minimum 5+ years of development, design & support experience in D365 ERP
• X++ development: form customization, reports, data migration, integrations, and performance tuning
• Experience or willingness to self-learn and deliver in Dynamics 365 F&O Store Commerce enhancements using C# and TypeScript
• Build & deployment using Azure DevOps with Git/TFS and release management
• Retail experience and Microsoft ecosystem familiarity (Azure, Integration Services, Fabric, AI) are a plus.
• Reasonable product functional knowledge in retail, SCM, finance etc to design solutions
• Strong analytical and problem-solving skills
• Excellent communication skills to translate business requirements into technical solutions
• Ability to work both independently and in cross-functional teams
• Attention to detail and commitment to high-quality deliverables

Tech Stack

• Azure
• ERP
• SQL
• TFS
• TypeScript

Benefits

• Flexible hours as after-hours work may be required in case of priority task or high priority incident
• Support ongoing improvement initiatives and technology adoption within the Dynamics platform