Develop project-specific SOPs, QA rubrics, and reference materials for the specific purpose of meeting client technical standards.
Review project outputs against technical standards, flagging and correcting defects before client delivery.
Perform structured QA passes on design deliverables; flag, track, and resolve defects quickly to hit delivery deadlines.
Return files to contractors with precise remediation notes.
Provide advisory input on design tools, workflows, and asset management systems.
Handle spec changes and edge-case scenarios — e.g., new branding guidelines or accessibility requirements — drafting acceptance criteria or workarounds.
Curate example libraries of “gold standard” design assets for calibration and comparability to agreed reference materials.
Participate in vetting and assessing technical contractor talent for specific projects.
Review sample work from contractors and provide precise, actionable written feedback to improve outputs.
Create targeted training or calibration resources — e.g., brand guideline overviews, design system usage tips.
Advise on technical scoping and requirements during project setup.
Provide expert guidance for edge cases, technical exceptions, and specification changes.
Contribute to post-project reviews to capture lessons learned and improve future standards.
Identify and summarize client model observations and insights.
Build dashboards or trackers with defect categories and recurrence to surface production insights that improve project outcomes.
Conduct post-mortems, analyze defect trends, and propose process tweaks or training refreshers.
Requirements
Bachelor of design
Deep technical expertise and 5+ years professional experience in graphic design, branding, or visual communications
Mastery of principles of design, visual communication and advertising effectiveness
Expert proficiency with design software (Adobe Creative Suite, Figma, Sketch)
Proven ability to set, enforce, and maintain high technical standards in visual design
Strong communication skills for delivering clear technical guidance
Experience producing technical documentation, quality rubrics, or training resources
Ability to work within fixed project timelines and scope
Strong attention to detail, documentation discipline, and commitment to accuracy and consistency
Fluency in spoken and written English, with clear and concise writing skills.