Key skills
SaaSCRMLeadershipCommunicationCollaborationCustomer SuccessSales
About this role
Role Overview
- Lead, manage, hire, and grow the SDR & SE team, ensuring clarity in roles, responsibilities, and career progression.
- Drive sales performance through setting clear KPIs, monitoring results, and implementing effective performance management frameworks.
- Provide ongoing training, coaching, and mentorship to ensure the team consistently develops their skills and achieves targets.
- Support the sales team in strategic deals and actively participate in closing deals.
- Foster alignment and collaboration with Product, Marketing, Customer Support and Customer Success teams to ensure smooth execution and strong customer outcomes.
- Build and maintain a high-performance sales culture with accountability, motivation, and continuous improvement.
- Identify and implement new tools, methodologies and technologies to ensure the Sales function remains highly productive and ahead of the curve.
- Establish scalable processes and strategies to support long-term growth of the sales function.
- Close: actively engaging with clients to close strategic deals as an individual contributor (ie: Sales Executive).
Requirements
- A Bachelor’s degree (Master’s preferred).
- 7+ years of B2B sales experience with at least 3+ years in a sales leadership/management role.
- Experience managing and scaling a sales function and sales team in the Middle East/GCC region.
- Strong experience with performance management, coaching, and building high-performing teams.
- Experience designing and updating the sales function (organization, processes, tools, indicators).
- Hands-on closing experience, with a proven ability to lead by example in the sales cycle.
- Experience with B2B SaaS, Travel Technology, OTA, or related industries.
- Proficiency with IT tools (ideally Google Workspace) and Sales tools (CRM
- ideally Hubspot).
- Experience working in a remote/distributed model.
- Strong leadership skills with a balance of strategic vision and operational execution.
- Excellent communication skills in English and Arabic.
- A startup mindset with resilience, adaptability, and passion for technology.
Benefits
- Flexible working arrangements
- Professional development opportunities