Key skills
LeadershipCommunicationCollaborationRemote WorkSales
About this role
Role Overview
- Supervise and lead a remote team of phone sales agents
- Train, onboard, and coach new hires
- Develop and refine sales scripts and call methodologies
- Analyze call metrics and track KPIs to improve performance
- Implement quality assurance processes and monitor productivity
- Collaborate with leadership to scale the team to 8–10 agents
- Own day-to-day sales operations and target tracking
- Coordinate with Customer Service to align goals and strategies
- Maintain high standards of communication, discipline, and accountability
Requirements
- Minimum 5 years of total sales experience, including:
- At least 1–2 years as a successful phone salesperson
- 3+ years supervising remote phone sales teams
- Strong knowledge of outbound call operations, sales psychology, and coaching techniques
- Proven experience with U.S. and European markets
- Skilled in creating scripts, analyzing data, and improving KPIs
- Fluent English (C1 level or higher) – mandatory
- Remote work capability and reliable internet
- Experience scaling a call center or B2C team is highly preferred
Benefits
- $2,500/month base salary
- Competitive bonus and commission structure tied to team results
- Opportunity to lead and scale a global sales function
- Full remote flexibility and autonomy
- Clear growth path and collaboration with executive leadership