Leading implementation projects for enterprise customers
Acting as the primary project manager and point of contact for technical requirements
Managing risks, dependencies and change controls across internal and external stakeholders
Ensuring technical prerequisites are met, including data file design, secure file transfer, and system configuration
Running customer-facing workshops and translating technical information clearly
Acting as the key point of contact for partner consultants during delivery
Training and enabling partners on the Xelix platform, implementation methodology and best practices
Reviewing and validating partner deliverables for quality, accuracy and customer readiness
Providing escalation support for complex technical or delivery issues
Ensuring partner-led projects follow Xelix’s implementation standards, governance and documentation
Requirements
At least 7 years’ work experience delivering enterprise SaaS implementations for FTSE 100 customers
Demonstrable experience relating to financial reporting, account reconciliations, and related controls.
Demonstrable project management capability, with formal responsibility for customer delivery
Proven stakeholder and customer relationship management, particularly in enterprise environments
Strong understanding of file transfer protocols (SFTP/FTPS), IT project delivery, and software security considerations
Excellent stakeholder and customer relationship management, particularly in enterprise environments
Commercial awareness and the ability to balance customer requirements with scope, cost and risk
Exceptional written and verbal communication skills
Benefits
Competitive salary starting from £65,000 depending on experience + 10% bonus
27 days of annual leave (including 3 days Christmas closing) which increases up to 3 days based on tenure, with the option to roll over, buy or sell up to 3 days
Hybrid working with two days a week from our dog-friendly Hoxton office
On-site gym and cycle to work scheme
Employee discount at over 100 retailers
Comprehensive private medical & dental cover with Vitality
Enhanced parental leave pay
Learning & development culture – £1,000 personal annual budget
We’re carbon-neutral and are working towards ambitious carbon reduction goals