Develop and communicate a clear product and service vision and strategy aligned with business objectives and market needs
Define the roadmap and prioritize features based on customer feedback, market research, and technological trends
Define requirements, user stories, and acceptance criteria
Prioritization of development plan and ensuring timely delivery of high-quality features and functionalities
Engage with key stakeholders including executives, customers, partners, and internal teams to gather requirements, provide updates, and address concerns
Build strong relationships and manage expectations to gain support for product and services initiatives
Work closely with sales, marketing, and customer support teams to ensure success, profitability and adoption
Collaborate with software developers, UX/UI designers, engineers, and other stakeholders to drive development from concept to launch
Plan and execute launches, including developing go-to-market strategies, messaging, and positioning
Define and track key performance indicators to measure product and service success, identify areas for improvement
Conduct market research, competitive analysis, and customer interviews to identify market opportunities and user needs.
Requirements
Bachelor's degree or equivalent in a related field or equivalent training in IT, business, financing or sales related field
5+ years of proven experience as a Product Manager in industries such as Technology Lifecycle Services, Fintech, Payments, Insurance, or Telecom.
Strong product management skills to oversee product development cycles, timelines, and deliverables.
Ability to think strategically and translate business goals into actionable product roadmaps and features.
Understanding of business and financial metrics related to product success, such as revenue, profitability, and ROI.
Strong verbal and written communication skills to articulate ideas, present plans, and collaborate effectively with cross-functional teams.
Experience in managing relationships with stakeholders, customers, executives, and development teams to align priorities and expectations.
Ability to lead and motivate cross-functional teams without direct authority, driving consensus and alignment towards common goals.
Deep understanding of customer needs and pain points, with a focus on delivering value and enhancing user satisfaction.
Strong analytical and problem-solving skills to address complex challenges, prioritize tasks, and make informed decisions under uncertainty.
Proficiency in negotiation to manage trade-offs, resolve conflicts, and advocate for product priorities.
Benefits
Recognition & Rewards – Bonus programs and excellence awards.
Continuous Learning – Development programs, coaching, and workshops.
Wellbeing Focus – Flexible culture, health initiatives, and work-life balance.
Purpose-Driven Work – Opportunities to contribute to sustainability and community projects.
Fun & Connection – Team challenges, sports activities, and annual events.