Key skills
AgileLeadership
About this role
Role Overview
- Support the design and rollout of our global transformation program , including the Target Operating Model & Digital Strategy.
- Lead or assist in cross-functional projects , managing timelines, risks, and stakeholder engagement across multiple geographies.
- Produce high-quality reports, dashboards, and presentations for senior leadership and board-level audiences.
- Track and manage action items from key meetings , ensuring accountability and timely execution.
- Conduct requirements gathering, process mapping, and gap analysis to identify inefficiencies and recommend solutions.
- Develop and implement SOPs and best practices across global offices.
- Evaluate and support new technology implementations that enhance operational efficiency.
- Monitor and report on operational performance metrics , driving continuous improvement.
Requirements
- Business analysis : highly skilled in requirements gathering, process mapping, stakeholder engagement, and translating business needs into actionable solutions.
- Insurance domain knowledge : experience in London Market insurance (and reinsurance ideally) broking workflows, claims lifecycle, and compliance.
- Insurance platforms : OpenTWINS or similar PAS. Whitespace/PPL, a broking or underwriting workbenches; CRMs.
- Change & Transformation Experience : Led major system implementations, migrations, and process redesign projects; familiar with Agile and Waterfall methodologies.
- Committed to life-long learning/CPD – CII Certificate completed or underway.
- Comfortable working across multiple geographies and time zones.
- Proficiency in the following tools: Tool: Excel Level: High Examples of work: Pivot tables, LOOKUP, Copilot assisted analysis Tool: PowerBI Level: Basic Examples of work: Work with Data Analysts on projects Copilot assisted creation Tool: Powerpoint Level: High Examples of work: Create engaging presentations with transitions and templates Tool: Visio Level: Basic Examples of work: Create systems diagrams Tool: ADO Level: Basic Examples of work: Create backlogs, epics, stories etc.
Benefits
- Employer pension contribution of 10% (providing you, the Employee provides 5%)
- Good work life balance
- flexibility to suit you.
- Competitive salary.
- Life Assurance at X4 of your base salary.
- Group Income Protection.
- Generous Annual Leave entitlement.
- Private Medical Insurance.
- Group annual bonus scheme.