About this role
Role Overview
- Carry out daily operational processes including payments, withdrawals, reconciliations, trading and settlement, and corporate actions
- Complete time-sensitive tasks accurately and on time, maintaining clear audit trails and documentation
- Investigate operational issues and breaks, applying structured problem-solving and escalating appropriately
- Support improvements to processes and controls to prevent recurring issues
- Identify opportunities to streamline workflows and support automation initiatives
- Partner with Client Experience, Product, and Compliance teams when operational input or investigation is required
- Ensure all activities align with FCA requirements, including AML/KYC, CASS, and Consumer Duty obligations
Requirements
- Experience in investment operations within financial services or fintech
- Working understanding of AML/KYC, CASS, and relevant FCA expectations
- Comfortable working in a deadline-driven operational environment
- Strong analytical skills and a structured, thoughtful approach to problem-solving
- Clear communicator who knows when and how to raise risks or concerns
- Professional, dependable, and collaborative mindset
- English fluency (C1 level and above)
Benefits
- Impact from day one
- Room to grow
- Transparent and open culture
- Supportive team
- Remote and flexible