Ability to be a front-line account manager from a relationship and technical perspective
Develop expertise with new products and features and be able to evangelize them with clients
Provide client feedback to internal teams
Help onboard new clients including training
Identify growth opportunities with customers, develop and implement solutions to achieve revenue expansion goals
Define and improve the current process
Creating and maintaining the Everflow Pay helpdesk, webinars or any other documentation
Assisting clients in setting up our Managed Payments services and executing on customer’s payment cycles
Leveraging different payments solutions not limited to Everflow Pay, Tipalti, and Veem to collect funds into these wallets from clients and then send payments out to payees in a timely manner.
Requirements
Good product sense and a willingness to learn
Experience with payment processing is a bonus
Strong analytical background and a good grasp of internet technologies
3 years minimum of digital advertising experience
Familiarity with project management and customer success tools
Sales and/or Business Development experience is preferred, but not required
BA/BS in a relevant field
High proficiency in English.
Benefits
Employer Covered Medical, Dental and Vision Insurance