Support the Senior Manager, Non-ERP Applications in managing and setting direction for a portfolio of applications across multiple technologies (e.g., .NET, Azure, React, GraphQL, and third-party software).
Oversee day-to-day application operations, including technical support, user support, and vendor management.
Ensure system performance, reliability, and availability across supported applications.
Collaborate with cross-functional teams to identify business needs and align application solutions.
Coordinate with vendors for issue resolution, upgrades, and ongoing system improvements.
Support implementation, enhancement, and maintenance of applications within the portfolio.
Troubleshoot complex application issues and drive resolution.
Contribute to process improvements and optimization of application support workflows.
Maintain documentation for systems, processes, and support procedures.
Perform additional duties and tasks as assigned.
Acts as a lead individual contributor with a high degree of autonomy.
Handles the most complex technical and operational issues.
Provides leadership, coaching, and mentoring to team members.
May serve as a lead or first-level supervisor.
Requirements
Bachelor’s degree required.
6+ years of experience in application support, development, or related field.
Experience working with modern technologies (e.g., .NET, Azure, React, GraphQL).
Strong understanding of application lifecycle management and support models.
Experience managing or supporting third-party vendors.
Strong problem-solving, communication, and stakeholder management skills.
Tech Stack
Azure
ERP
GraphQL
React
.NET
Benefits
U.S. Silica is an equal opportunity employer for all without regard to race, gender, color, religion, national origin, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.