Global Solutions Architect

Role Overview

• Global Solutions Architect Role Title: Global Solutions Architect.
• Location: London, UK.
• Team: Global Agency Partnerships, Commercial Team.
• Reports To: Global Head of Agency Partnerships
• (Dotted line to Global Ops and CPO).
• About the Role: With the rapid growth of Channels Factory’s global footprint, agency partnerships and platforms
• we’re building a market-leading Global Agency Partnerships function that supports our excellence and servicing globally. Our partners are proactively looking for innovative technical and product-led integrations and this role is imperative to build a blue-print of curating bespoke commercial solutions.
• This role sits at the intersection of commercial strategy and technical execution, focused on designing and delivering high impact solutions for global agency partners. The Global Solutions Architect translates commercial objectives into scalable technical products, integrations and go to market solutions. Acting as a technical commercial partner to sales and product teams, the role supports solution design, complex integrations and platform development with key partners and teams.
• Responsibilities
• Key areas you will be tasked to build, develop and deliver globally. 1) Commercial Solutions, delivering and overseeing bespoke products.
• Solution Design
• Translate partner briefs and objectives into market solutions.
• Custom Integrations – Scope & deliver bespoke product in collaboration with engineering.
• Product Enablement – Provide expertise & guidance on implementation to customisation.
• 1. Technical Development, engaging domain expertise and specialisms.
• Product Curation – Partner to product/engineering to shape features, integration & betas.
• Domain Expertise – Maintain deep working knowledge of platforms, tools and ecosystems.
• Process Optimisation – Best practice frameworks for scalability, efficiency and delivery.
• 1. Project and Stakeholder Management, seamless internal and external coordination.
• Partner Engagement – Advise as primary technical commercial contact for key clients.
• Revenue Focus – Support commercial with tech strategy, unlocking incremental revenues.
• Cross-Functional – Coordinate solution rollouts across sales, product and ops teams.
• Measurement
• The Key Performance Indicators (KPIs) for success:
• Revenue Impact – Contribution to revenue growth via technical enablement & solution expansion.
• Product Adoption – Increased utilisation and diversification of core products across partners.
• Delivery Effectiveness – Successful execution of integrations and technical projects.
• Partner Engagement – Strong external technical relationships and measurable client success.
• Innovation Output – Launch of new scalable and innovative partner commercial solutions.

Requirements

• Programmatic Expertise – Hands on technical experience in digital & programmatic ecosystems.
• Solution Architecture – Proven ability to design scalable commercial technical solutions.
• Client Facing Experience – Success supporting complex technical sales and integrations.
• Technical Communication – Ability to translate complex systems into clear commercial narratives.
• Cross Functional Collaboration – Experience working closely with product & engineering teams.
• Industry Experience – 8+ years in AdTech/digital with strong technical and commercial focus.
• Technical Skills – Working knowledge of web technologies, APIs, scripting or data tools.
• Commercial Acumen – Strong understanding of revenue models and client objectives.
• Analytical Capability – Excellent troubleshooting and problem-solving skills.
• Global Mindset – Experience working across international and local market nuances.
• Autonomous Execution – Comfortable and confident owning complex projects end-to-end.