Act as the lead technical consultant on client projects from process analysis and design through configuration, testing, deployment, go-live, and hypercare.
Consult customers and prospects to prepare their companies for digital transformation.
Remote or on-site analysis, design, improvement, documentation, and maintenance of pharma/biopharma clients’ manufacturing processes.
Design, configure, and test digital workflows using Vimachem’s no-code/low-code MBR Designer.
Work closely with sales executives to effectively progress opportunities through the pipeline and secure the "technical win".
Develop, present and deliver high-impact technical demonstrations of the Vimachem solutions (Demos, technical presentations, technical discussions, etc.).
Collaborate with clients' QA, Production, and IT stakeholders at client sites to align MES implementation with operational and regulatory requirements.
Test and troubleshoot system behavior and provide guidance to client teams.
Contribute to internal best practices and knowledge base.
Organize and teach best practice product workshops remotely or at customer sites.
Investigate client issues and communicate key insights and findings to the product team.
Analyze and enhance the efficiency, stability, and scalability of the Vimachem Pharma MES platform through working with Product and Engineering teams to provide client feedback and support continuous platform improvement.
Contribute as a market and customer expert in annual sales strategy and planning, providing insights on industry trends, customer needs, and competitive landscape.
Help develop and answer RFx (RFI, RFP, RFQ), technical assessments, technical and security questionnaires.
Lead in the scoping and estimation of implementation projects delivered by the Vimachem Professional Services Team.
Proven experience managing high-performing teams.
This role will lead a growing team of MES consultants across the Vimachem Pharma MES platform, ensuring alignment, accountability, and professional development through structured bi-annual performance reviews.
Requirements
At least 5 years of experience working in Pharma / Biopharma manufacturing (Pharma, Biotech, or Cell & Gene Therapy) or with Pharma / Biopharma clients.
At least 5 years of hands-on experience with MES platforms (e.g., Werum PAS-X, Rockwell, Emerson Syncade, Siemens OpsCenter, or similar) with hands-on experience in functional configuration and EBR design.
At least 2 years of experience in delivering demonstrations and training of MES platforms within the Life Sciences industry.
Strong understanding of GMP workflows, batch record design, and regulatory requirements in pharmaceutical production.
Experience with integration to production and packaging equipment, LIMS, ERP, or SCADA systems.
Excellent communication skills and the ability to work with cross-functional teams and international clients.
Ability to travel up to 25% based on the Vimachem modules and the clients you serve.
A Bachelor's degree in a STEM (Science, Technology, Engineering, or Math) discipline or Life Science field or equivalent.
Hands-on pharmaceutical manufacturing experience is a strong plus.
Fluency in French, Italian, or Spanish is a strong plus.
Tech Stack
ERP
Benefits
Competitive salary and performance bonus.
Employee Stock Option Plan (ESOP).
Modern work environment with an open culture towards improvements and new ideas.
Benefits package including Health insurance, Life insurance, Short-term Disability, and Long-term Disability.
Continuous training, company workshops, and events.