About this role

Actively manage and follow up on past-due accounts across North America and LATAM
Communicate daily with clients (email and phone) to secure payment commitments
Monitor aging reports and prioritize collection efforts strategically
Investigate and resolve account discrepancies in coordination with Finance, Sales, Legal, and Customer Success
Reconcile accounts receivable ledgers and maintain accurate documentation
Prepare reports on collection activities, aging analysis, and payment trends
Support month-end and year-end closing procedures related to accounts receivable
Contribute to improving collection processes and credit control policies
Follow up on WHT and Sales Tax documentation collection

Bachelor's degree in Accounting, Finance, Business Administration, or a related field
Minimum 2 years of experience in accounts receivable, credit control, or collections
Proven experience managing past-due collections and direct client follow-ups
Experience working with international clients (North America and/or LATAM) is a strong plus
Strong Excel skills and familiarity with CRM or ERP systems (such as Salesforce, NetSuite, or similar)
Advanced English (written and spoken)
Advanced Spanish (written and spoken)

Accounts Receivable Specialist – Past Dues Collection

Key skills