About this role
Role Overview
- Support Customers: Act as a key operational contact for our German customers.
- Understand the Product Deeply: Develop a deep understanding of our FinTech product.
- Solve Complex Problems: Think beyond scripts and connect different pieces of information.
- Collaborate Across Teams: Work closely with Compliance, Product, Risk, and other Operations colleagues.
- Improve Processes: Get hands-on with our tools and systems, contributing ideas to enhance customer experience.
Requirements
- A Bachelor’s degree (or equivalent) in Business, Communications, Finance, Economics, Law, or a related field or comparable practical experience
- Native-level German (C2) and strong English skills (min. C1)
- Dutch language skills are a strong plus
- A strong interest in FinTech, financial processes, or operational excellence
- A proactive, hands-on mindset and willingness to take ownership
- Resilient and comfortable in a fast-paced environment.
Benefits
- 20 days “work from abroad”
- 600EUR/GBP Learning & Development Budget
- Top-of-market compensation package, including equity.
- Vibrant offices with weekly breakfasts and Friday demos.