Lead Insurance Proposition Manager

Role Overview

• Define and evolve the product strategy and roadmap, using performance data, customer insights, and market trends
• Own and deliver the product vision across partnerships, ensuring alignment with business objectives
• Translate strategy into actionable product backlogs, including user stories, acceptance criteria, and test cases
• Collaborate with stakeholders to prioritise initiatives, refine requirements, and remove delivery bottlenecks
• Lead product planning sessions to align on priorities and outcomes
• Drive continuous product improvement, identifying monetisation opportunities and cross-product synergies
• Gather and analyse market intelligence to inform product development and innovation
• Produce high-quality business and process documentation
• Work closely with partners, underwriters, and internal teams to deliver compliant and customer-focused products
• Support the creation of customer documentation, policy wordings, and digital content
• Partner with Design and Marketing teams on product collateral
• Support the rollout and adoption of new digital capabilities
• Ensure strong governance around conduct risk, fair value, and customer outcomes
• Act as the go-to expert for product knowledge, competitor insights, and market developments
• Support product launches and updates, including third-party integrations (e.g. price comparison sites)
• Define and oversee testing, validation, and change management strategies
• Drive continuous improvement with Development teams

Requirements

• Proven experience managing multiple products and cross-functional teams
• Strong product management and development background
• Experience in dependency management across teams and priorities
• Confident senior stakeholder management skills
• Solid project management capability, including risk and issue management
• Excellent communication skills (written and verbal)
• Highly organised with strong attention to detail
• Ability to prioritise effectively and manage multiple workstreams
• Strong analytical and problem-solving skills
• A collaborative team player who thrives in a fast-paced environment
• Proficiency in Microsoft Office tools

Benefits

• Perkbox from day 1! 🎁 Discounts, bonuses and awards!
• 26 days paid holidays plus bank holidays, +1 day leave for every years service up to 30 standard days.
• Health and fitness, private medical insurance💪🏥
• Discounted travel insurance 🌴
• 5% matched pension, auto enrolment after 3 months.
• Up to 5% company bonus💷 Earn up to 5% annual bonus.
• Fantastic team social events, including parties and on-site social Fridays.
• Up to 2 milestone gifts per year.
• A subsidised on site canteen and Costa Coffee in Northampton.
• We’ll support you with costs if you like to cycle to work.
• 1 day of volunteering a year for every employee.
• Employee assistance programme 💜 Health Assured who provide mental wellbeing support can be accessed through Perkbox.
• Option to work from anywhere for up to 2 weeks per year.