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Senior Solutions Engineer at PCS Software Inc | JobVerse
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Senior Solutions Engineer
PCS Software Inc
Remote
Website
LinkedIn
Senior Solutions Engineer
Texas, United States of America
Full Time
2 hours ago
$100,000 - $150,000 USD
No H1B
Apply Now
Key skills
SaaS
Communication
Presentation Skills
Sales
About this role
Role Overview
Lead end-to-end implementation of PCS Cortex and TMS solutions for new and existing customers.
Configure platform capabilities to match customer workflows, operational requirements, and business objectives.
Manage implementation milestones, timelines, and deliverables in coordination with the Implementation Manager.
Conduct onboarding sessions, training programs, and adoption support for customers.
Act as the primary point of contact for implementation-related questions and issue resolution.
Ensure customers achieve measurable value and operational efficiency from the PCS platform.
Continuously improve internal implementation processes, documentation, and best practices.
Partner with the Sales team to support the sales cycle with technical expertise and product demonstrations.
Deliver tailored product demonstrations of Cortex and PCS TMS capabilities to prospective customers.
Participate in discovery sessions to understand prospect workflows, technology environments, and operational needs.
Translate customer requirements into solution design and demonstration scenarios.
Support proof-of-concept environments and technical validation activities.
Provide product feedback and customer insights to the Product and Engineering teams.
Serve as a transportation technology advisor to prospects and customers.
Provide recommendations on system configuration, workflow optimization, and platform integrations.
Support customers in designing scalable logistics workflows using PCS technologies.
Assist with API integration discussions and technical solution architecture when required.
Educate customers on the value of advanced Cortex features, integrations, additional licenses, and training services.
Identify opportunities for solution expansion and product adoption.
Requirements
Bachelor’s degree in Business, Logistics, Information Technology, or related field
5+ years of experience in SaaS software implementation, solutions engineering, or technical consulting
Experience working with Transportation Management Systems (TMS) or logistics software
Strong understanding of transportation, brokerage, and logistics operations
Experience delivering software demonstrations or technical pre-sales support
Excellent communication and presentation skills
Ability to translate complex technical capabilities into business value
Strong analytical and problem-solving abilities
Ability to travel up to 30%
Benefits
Competitive salary and performance-based bonuses
Comprehensive medical, dental, and vision insurance
401(k) retirement plan with company match
Hybrid work environment
Professional development and certification programs
Unlimited PTO
Employee referral bonus program ($2,500 per accepted hire that you refer as an employee)
Apply Now
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