Account Manager

Role Overview

• Serve as the main point of contact for assigned clients, maintaining strong relationships and regular communication.
• Manage marketing campaigns from briefing to delivery, ensuring deadlines and quality standards are met.
• Coordinate with internal teams (design, content, strategy) to ensure client needs are understood and executed effectively.
• Monitor project progress, budgets, and timelines, proactively addressing any issues.
• Provide regular updates, reports, and insights to clients on campaign performance.
• Identify opportunities for account growth and upselling additional services where appropriate.

Requirements

• Proven experience in account management, preferably in a marketing agency or client-facing role.
• Excellent communication, interpersonal, and client service skills.
• Strong organizational and project management abilities.
• Ability to work independently, prioritize tasks, and manage multiple accounts simultaneously.
• Basic understanding of digital marketing concepts, channels, and campaign types.
• Comfortable using project management and CRM tools.